Job Code 2087
Business Analyst
Role : Business Analyst Operations Assurance
Position Onsite
Location: Houston
• Lead activities related to the requirements, design, development, and deployment of operations assurance processes.
• Apply business knowledge to effectively understand, document, and communicate requirements that define project’s scope.
• Analyze existing processes, workflows, systems, and applications. Create as-is and to-be internal business processes and capture current business processes for future improvement and streamlining and as part of feature development.
• Assess the system specifications and offer feedback around potential gaps in specifications and prioritization.
• Help identify and manage gaps, inefficiencies in the operations assurance business processes.
• Engage appropriate project stakeholders and end users throughout project life cycle that includes the definition, requirement development, testing, training, implementation, and post “go-live” phases.
• Evaluate vendor partners/solutions and assist in coordination of implementation efforts.
• Assist with process improvements focusing on improvements related to people, process, and technology.
• Support the development of a culture of safety, compliance, and operational excellence, and demonstrate commitment through active participation and the empowerment and accountability of personnel at all levels.
• Provide technical guidance to create training, material/brochures, surveys, reports and supports ad-hoc operations activities as required.
• Assist in the development, execution and evaluation of change strategies and initiatives including communication and training plans, Change Management roadmaps, measurement, and sustainment plan.
• Develop, track and maintain change management metrics.
• Coordinate and plan change management activities in support of IT and the business.
• Assist with the maintenance and implementation of a resistance management plan for element owners and key process owners.
• Assist with collaborative workshops and work relationships that focus on both the quality of the solution as well as organizational acceptance.
• Assist with the continuous development and implementation of Operations Tools and Systems in alignment to short/long term initiatives and Company strategy.
• Other duties as assigned.
Email: purushotham@infiglo.com
smitha@infiglo.com
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